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Terms & Conditions

Welcome to Trayah Pottery. By enrolling in our courses, workshops, memberships, or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a booking or payment.
 

1. General

  • Trayah Pottery is a teaching studio based in Jayanagar, Bangalore.

  • All services offered (courses, workshops, memberships, events) are for educational and recreational purposes only.

  • By registering, you acknowledge that pottery involves the use of tools, materials, and equipment, and agree to follow all safety instructions provided by our instructors.
     

2. Booking & Payments

  • All course and workshop bookings must be made through our website, email, or phone.

  • Full payment is required at the time of booking to confirm your seat.

  • Payments can be made via credit/debit cards, net banking, UPI, or wallets through our payment partner Razorpay.

  • Trayah Pottery reserves the right to refuse or cancel a booking if payment is not received or if fraudulent activity is suspected.
     

3. Cancellations & Refunds

  • All bookings are non-refundable, except in the case of government-mandated closures or emergencies (with valid documentation).

  • Requests for transfers to another batch or participant must be made at least 7 days before the start date and are subject to seat availability and instructor approval.

  • No refunds will be issued for missed classes, late arrivals, or mid-course withdrawals.

  • For full details, please refer to our Cancellation & Refund Policy.

 

4. Studio Access & Conduct

  • Studio access is limited to registered students and approved members only.

  • Students must follow all studio guidelines regarding use of tools, clay, glazes, and firing schedules.

  • Any damage caused to equipment or property due to negligence may result in additional charges.

  • We maintain a safe, respectful, and inclusive environment—disruptive or inappropriate behavior may lead to removal without refund.

 

5. Intellectual Property

  • All course materials, images, and content shared by Trayah Pottery remain the intellectual property of the studio.

  • Students may use their own works created during classes freely, but may not reproduce, distribute, or copy studio teaching materials for commercial purposes.

 

6. Liability

  • Participation in pottery classes is at your own risk.

  • Trayah Pottery is not responsible for personal injury, loss, or damage to belongings that may occur in the studio.

  • We recommend wearing suitable clothing and following safety instructions at all times.

 

7. Changes & Updates

  • Trayah Pottery reserves the right to update course schedules, fees, or terms at any time.

  • Any changes will be communicated via our website or email.

 

8. Contact

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: hellostudiodcu@gmail.com
Phone: +91 94624 12437
Address: Trayah Pottery, Jayanagar, Bangalore, India

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